Privacy Policy

Effective date: October 30, 2026

Touch Therapy, LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to touchtherapyllc.com and to the services you book through it.

Information We Collect

We keep this to what we need to schedule and provide your care.

• Booking information. When you book through our online scheduling system (Acuity Scheduling), we collect your name, email address, phone number, and the appointment you choose. The booking and intake forms may also ask for health-related information, such as conditions, medications, or areas of concern, so we can provide care safely.
• Payment information. Deposits and purchases are processed by third-party payment providers such as Square. We do not see or store your full card number.
• Messages you send us. If you email or call us, we keep what you send so we can respond.
• Basic website data. Our website host and security tools may automatically record technical information such as your IP address, browser type, and the pages you visit. This is used to keep the site running and secure.

We do not run advertising or analytics tracking on this website, and we do not collect information through an email newsletter or sign-up list.

How We Use Your Information

• To schedule, confirm, and provide your appointments
• To screen for contraindications and tailor your session
• To process deposits and payments
• To respond to your questions and send appointment reminders
• To keep records as required by our profession and applicable law
• To protect the security of our website

Health Information

Health details you share are used only to provide safe, appropriate care. We keep them confidential, and we do not share them except as described in this policy or as required by law.

Who We Share Information With

We do not sell your personal information. We share it only with service providers who help us run the business, such as our scheduling system, payment processor, website host, and email provider, and only as needed for them to do their work. We may also disclose information if required by law, or to protect the safety of a person.

Third-Party Services

When you click a booking or payment link, you leave our website and use a service with its own privacy policy. We encourage you to read them. This includes Acuity Scheduling and Square.

Cookies

Our website itself uses only the basic cookies needed for it to work. Third-party services you visit through our links, such as scheduling and payment pages, may set their own cookies.

How Long We Keep Information

We keep client records for as long as needed to provide services and to meet professional record-keeping and legal requirements. After that, we delete or securely dispose of them.

How We Protect Your Information

We use reasonable safeguards, including secure hosting, website security monitoring, and password protection on our accounts. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may ask to see the information we hold about you, correct it, or request that we delete it, subject to record-keeping requirements. To make a request, contact us using the details below.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect their information online.

Changes to This Policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.